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Check out: retail in the fast lane

Date: 14.03.14 | Section: Special Reports
Retail payments are transforming rapidly with the development of contactless, NFC, mobile wallet and cash management system technologies growing in popularity, prompted by faster transaction speeds and increased customer loyalty options. But real challenges to widespread adoption remain, writes Leo King

Consumers expect cross-channel comms

Date: 05.05.10 | Section: News
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications