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Consumers still frustrated by online shopping

Date: 14.09.17 | Section: News

Consumers want AI in theme parks

Date: 08.06.17 | Section: News
A new survey has revealed that 85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification

Survey: consumers prefer brands that communicate principles

Date: 24.06.14 | Section: News
Results from a recent brand advertising survey reveal that consumers are more likely to buy from brands that communicate with purpose

New consumer rights legislation goes live

Date: 13.06.14 | Section: News
The EU Consumer Rights Directive ushers in changes to cancellation, refunds and online ordering

Consumers receptive to beacon technology

Date: 24.04.14 | Section: News
A new survey has found more mobile consumers would be willing to receive retailer messages via beacon technology than retailers may have first thought

Consumers buying online value delivery

Date: 06.01.14 | Section: News
Survey results suggest delivery timeframes, not social media, is top of the list of consumer expectations when completing purchases online

Consumer trust plummets to 10-year low

Date: 09.12.13 | Section: News
New research finds only 9% of consumers have faith in brands to keep their data secure in the wake of a number of recent privacy and security scandals

Should retailers create their own consumer electronics?

Date: 13.11.13 | Section: Ask The Expert
As a number of retailers release they own tablet devices in time for the Christmas shopping season, digital agency chief Peter Veash questions their impact on the retail landscape

Why your customers should know about PCI DSS

Date: 28.08.13 | Section: Market Analysis
Payments technology expert Rob Crutchington argues that a lack of consumer awareness about card security measures is harming consumer confidence

Is free consumer Wi-Fi a good thing?

Date: 16.08.13 | Section: Ask The Expert