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Selfridges ‘listens’ to online customer comments

Date: 06.08.14 | Section: News
The department store is using enterprise listening technology to engage with customers online

Morrisons secures critical infrastructure sites

Date: 25.04.14 | Section: News
Successful upgrade of facilities security and management systems ensures monitoring and rapid response capabilities for UK supermarket chain

STUDY: Neilson optimises website performance

Date: 08.04.14 | Section: News
Brighton-based tour operator uses web experience monitoring software to ensure its customers get the best out of recent enhancements

Surveys issue PCI warning to UK firms

Date: 21.02.14 | Section: News
New research has found merchants fail to maintain security standards, while UK companies in particular lag behind their US counterparts in terms of cyber readiness

Jack Wills ensures PCI DSS compliance

Date: 06.02.14 | Section: News
British fashion retail brand secures over 1 million card transactions annually and associated customer data with the help of change and log tracking software

Fashion sites struggle with Boxing Day traffic

Date: 06.01.14 | Section: News
The time taken for some websites of household names in UK fashion at the start of the post-Christmas sales suggest slow responses may have cost them dear

Nisa offers mobile business app

Date: 26.11.13 | Section: News
Independent food and drinks retail organisation extends monitoring benefits to owners and managers remotely with new mobile application development

Cineworld monitors site upgrade success

Date: 11.11.13 | Section: News
New advanced multi-site monitoring service developed for major website upgrade of cinema chain comes to market after successful deployment

Survey issues retail PCI 3.0 warning

Date: 01.11.13 | Section: News
The majority of retail sector does not meet new PCI data security standards, according to recent industry security management survey results

PCI meeting confirms m-payments interest

Date: 01.11.13 | Section: News
Mobile payments emerge as a hot topic as annual regional meeting focuses on PCI DSS update, point-to-point encryption and 2014 Special Interest Group projects