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UK online sales soar in August

Date: 21.09.17 | Section: News
According to the IMRG Capgemini e-Retail Sales Index, online retail sales were up 16.4% year-on-year in August

Desktop sales still in fashion in UK

Date: 21.09.16 | Section: News
UK online consumers are still more likely to buy fashion items on a desktop than a mobile

John Lewis improves home fittings sales experience

Date: 29.08.14 | Section: News
The UK retail giant is transforming its employee and customer experience through customer project management

Case study: web sales boost for Lyle & Scott

Date: 30.06.14 | Section: News
The Scottish knitwear and golfing brand wanted to grow its online customer base and its revenue per visitor

UK online sales benefit from sun and World Cup

Date: 17.06.14 | Section: News
The latest e-retail sales index reveals that the UK online retail sector grew 20% in May, influenced by good weather and World Cup anticipation

Marks & Spencer expands collaboration IT use

Date: 24.04.14 | Section: News
Enterprise collaboration platform will support further international growth for the British multinational clothing, home and food department store retailer

Benchmark finds March e-retail sales up 8%

Date: 15.04.14 | Section: News
Quarterly growth matches annual forecast and sustains strongest first quarter performance since 2011, while monthly sales also build on last month

Tech-empowered staff win at point of sale

Date: 31.03.14 | Section: Ask The Expert
People management expert John Berry discusses the impact technology is having on retailers' attempts to better inform staff and so improve levels of customer service

2014: The year of innovative customer service

Date: 21.03.14 | Section: Market Analysis
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014

February online sales favour pureplays

Date: 17.03.14 | Section: News
Wet weather appears to drive shoppers online as UK online retail sales go from strength to strength, with the latest Index up 18% year-on-year