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Westbridge Furniture Designs does cloud

Date: 08.09.14 | Section: News
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat

Retailers set to boost technology spend, report reveals

Date: 07.04.14 | Section: News
The UK's top 60 retailers look set to spend more on technology in the coming year, with web and mobile sites and new IT systems top of their three priorities

Surveys issue PCI warning to UK firms

Date: 21.02.14 | Section: News
New research has found merchants fail to maintain security standards, while UK companies in particular lag behind their US counterparts in terms of cyber readiness

Hobbycraft gathers customer feedback

Date: 21.02.14 | Section: News
Europe's largest arts and crafts retailer partners to deliver a nationwide customer feedback programme in support of a training and recruitment drive

GS1 programme certifies first supplier

Date: 13.02.14 | Section: News
Tesco supplier collaborates with GS1 UK to achieve supply chain standards certification programme first and to improve supply chain operations

Thomas Sabo invests in store traffic analytics

Date: 11.02.14 | Section: News
Retailer will use leading traffic counting solution to analyse global performance for greater insight into store performance and sales conversion rates

INTERSPORT UK agrees new EPoS deal

Date: 23.12.13 | Section: News
INTERSPORT UK stores specify best-of-breed systems to suit retail model and enable improved customer service and stock visibility, while retaining independence and individuality

Channel Islands' Co-op adopts e-learning

Date: 04.12.13 | Section: News
Regional co-operative is to roll out online learning across its retail brands to provide staff with ongoing skills and competency training following a successful pilot

PCI meeting confirms m-payments interest

Date: 01.11.13 | Section: News
Mobile payments emerge as a hot topic as annual regional meeting focuses on PCI DSS update, point-to-point encryption and 2014 Special Interest Group projects

UK retail embraces sales from China

Date: 22.10.13 | Section: Market Analysis