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#CX

Situ Live debuts safe new retail concept

Published 14.10.21 by Andrew Busby
Situ Live, a new and immersive consumer experience, which reimagines the traditional commercial retail model, has opened its doors to the UK’s first discovery playhouse at Westfield London
#omnichannel

Bulbs.com lights up omnichannel

Published 13.10.21 by Retail Technology
Online lighting retailer Bulbs.com has brightened up its omnichannel marketing with a new tech partnership
#Pets

Pets at Home puts colleagues on camera

Published 12.10.21 by Retail Technology
UK pet care chain Pets at Home is using immersive HD video technology to enable customers to connect with store colleagues from home
#Analytics

Burger King Russia gets tasty analytics update

Published 11.10.21 by Retail Technology
Fast food chain Burger King is supporting its data and analytics needs with a tech upgrade
#Dreams

Dreams not sleeping on customer service

Published 08.10.21 by Retail Technology
Specialist bed retailer Dreams has added new technology to enhance customer service and create a seamless experience across its service channels
#Desigual

Desigual engages with new software

Published 06.10.21 by Retail Technology
Spanish fashion retailer Desigual has increased employee engagement and streamlined operational efficiencies with new software
#Asda

Asda supercharges multi-channel switch

Published 05.10.21 by Retail Technology
Supermarket giant Asda is optimising end-to-end operations as part of its multi-channel transformation with new technology
#Wendys

Wendy’s opens first UK delivery kitchen

Published 04.10.21 by Retail Technology
Global burger chain Wendy’s has opened its first delivery kitchen in the UK
#Britvic

Britvic refreshes supply chain

Published 01.10.21 by Retail Technology
Drinks maker Britvic has announced a £26.9 million investment in its largest production site in Rugby
#Lighting

Bert Frank brightens up CX

Published 30.09.21 by Retail Technology
Luxury lighting brand Bert Frank has implemented new tech to automate processes and streamline post-purchase operations
#Pets

Ren’s Pets gets closer to customers

Published 29.09.21 by Retail Technology
Canadian pet store chain Ren’s Pets is improving its customer outreach as it prepares for significant growth
#Coty

Coty gets digital makeover

Published 28.09.21 by Retail Technology
Cosmetics brand Coty is adding AR and AI technology to its digital marketing toolkit
#sustainability

Asda enters sustainability partnership

Published 27.09.21 by Retail Technology
Supermarket giant Asda is teaming up with musicMagpie in a new sustainability drive
#Security

Dunelm stops theft with new tech

Published 24.09.21 by Retail Technology
Home accessories retailer Dunelm is taking action against shoplifters with a new headset feature
#AR

CASE STUDY: M·A·C looking good with AR and AI

Published 23.09.21 by Retail Technology
Makeup brand M·A·C has seen a 200% boost in customer engagement with digital tools including AR and AI
#Tesco

Tesco doubles down on analytics

Published 22.09.21 by Retail Technology
Supermarket giant Tesco is enhancing its data platform to drive enterprise-wide analytics at scale
#Dubarry

Dubarry steps up online

Published 21.09.21 by Retail Technology
Irish footwear brand Dubarry of Ireland has re-platformed to support its growing online sales
#Breitling

Timely upgrade for Breitling

Published 20.09.21 by Retail Technology
Luxury watchmaker Breitling has implemented a new distributed order management system (OMS)
#Cash

Co-op makes cash safer

Published 17.09.21 by Retail Technology
The Co-op Food Group is using a new cash handling solution to prioritise colleague safety
#Seasalt

Seasalt launches supplier hub

Published 16.09.21 by Retail Technology
Cornish fashion brand Seasalt has implemented a new supplier hub to support its commitment to ethical business and sustainability