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Articles tagged #CONSUMER

Found 19 matching articles. Showing page 1 of 2.

#Customer

Poor service loses UK e-retail £20bn

Published 12.04.13 by Retail Technology
Rude, slow and sloppy online responses affect 65% of online shoppers according to survey carried out by online customer helpdesk provider for small-to-midsized businesses
#Communications

Consumers expect cross-channel comms

Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications
#Retail

Are retailers prepared for the age of the individual?

Published 29.05.13 by Retail Technology
Given the unprecedented pace of change in the global marketplace, retail IT expert Sarah Taylor discusses how retailers need to adapt to individual customer demands to survive
#NuBlue

Hosting firm supports local trader initiative

Published 12.06.13 by Retail Technology
NuBlue backs first pilot of research project designed to help traders track customer buying habits in its local community
#Survey

Mobile increases multichannel influence

Published 01.07.13 by Retail Technology
Consumer research indicates shoppers are permanently 'plugged into' their smartphones and 'ready to shop'
#Mobile

Should retailers create their own consumer electronics?

Published 13.11.13 by Retail Technology
As a number of retailers release they own tablet devices in time for the Christmas shopping season, digital agency chief Peter Veash questions their impact on the retail landscape
#Beacon

Consumers receptive to beacon technology

Published 24.04.14 by Retail Technology
A new survey has found more mobile consumers would be willing to receive retailer messages via beacon technology than retailers may have first thought
#EU Consumer Rights Directive

New consumer rights legislation goes live

Published 13.06.14 by Retail Technology
The EU Consumer Rights Directive ushers in changes to cancellation, refunds and online ordering
#Ogilvy & MAther

Survey: consumers prefer brands that communicate principles

Published 24.06.14 by Retail Technology
Results from a recent brand advertising survey reveal that consumers are more likely to buy from brands that communicate with purpose
#Encoded

Why your customers should know about PCI DSS

Published 28.08.13 by Retail Technology
Payments technology expert Rob Crutchington argues that a lack of consumer awareness about card security measures is harming consumer confidence
#Charles Tyrwhitt

Charles Tyrwhitt upgrades IT platform for expansion

Published 31.07.14 by Retail Technology
The British menswear brand is investing in ERP technology built around Microsoft Dynamics for Retail to support its multichannel international ambitions
#Shopitize

Danone latest brand to test m-coupons

Published 02.04.13 by Retail Technology
Shopitize mobile coupon platform enables grocery brand giant to offer direct-to-consumer cashback service for increased interaction and insight