Articles tagged #CONSUMER
Found 25 matching articles. Showing page 1 of 3.
#Customer
Poor service loses UK e-retail £20bn
Published 12.04.13 by Retail Technology
Rude, slow and sloppy online responses affect 65% of online shoppers according to survey carried out by online customer helpdesk provider for small-to-midsized businesses#Communications
Consumers expect cross-channel comms
Published 05.05.10 by Retail Technology
Survey of 16 countries shows companies face increasing customer service challenges from lack of cross-channel communications#Retail
Are retailers prepared for the age of the individual?
Published 29.05.13 by Retail Technology
Given the unprecedented pace of change in the global marketplace, retail IT expert Sarah Taylor discusses how retailers need to adapt to individual customer demands to survive
#NuBlue
Hosting firm supports local trader initiative
Published 12.06.13 by Retail Technology
NuBlue backs first pilot of research project designed to help traders track customer buying habits in its local community#Survey
Mobile increases multichannel influence
Published 01.07.13 by Retail Technology
Consumer research indicates shoppers are permanently 'plugged into' their smartphones and 'ready to shop'#Mobile
Should retailers create their own consumer electronics?
Published 13.11.13 by Retail Technology
As a number of retailers release they own tablet devices in time for the Christmas shopping season, digital agency chief Peter Veash questions their impact on the retail landscape#Beacon
Consumers receptive to beacon technology
Published 24.04.14 by Retail Technology
A new survey has found more mobile consumers would be willing to receive retailer messages via beacon technology than retailers may have first thought#EU Consumer Rights Directive
New consumer rights legislation goes live
Published 13.06.14 by Retail Technology
The EU Consumer Rights Directive ushers in changes to cancellation, refunds and online ordering#Ogilvy & MAther
Survey: consumers prefer brands that communicate principles
Published 24.06.14 by Retail Technology
Results from a recent brand advertising survey reveal that consumers are more likely to buy from brands that communicate with purpose#Encoded
Why your customers should know about PCI DSS
Published 28.08.13 by Retail Technology
Payments technology expert Rob Crutchington argues that a lack of consumer awareness about card security measures is harming consumer confidence#Charles Tyrwhitt
Charles Tyrwhitt upgrades IT platform for expansion
Published 31.07.14 by Retail Technology
The British menswear brand is investing in ERP technology built around Microsoft Dynamics for Retail to support its multichannel international ambitions#Shopitize
Danone latest brand to test m-coupons
Published 02.04.13 by Retail Technology
Shopitize mobile coupon platform enables grocery brand giant to offer direct-to-consumer cashback service for increased interaction and insight