Tag Search
Lack of staff training hampers loss prevention
Date:
09.10.13
| Section:
News
Industry learns to pass on tips and tricks onto staff to help them better spot fraudsters from poacher turned gamekeeperSURVEY: Call centre fraud prevention found lacking
Date:
20.09.13
| Section:
News
New research shows consumers positively favour brands and call centres that provide tangible reassurance over card payment security