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Ask The Expert

#ecommerce

The rise of headless commerce

Published 09.09.21 by Retail Technology
Analysts have been banging the drum for ‘headless commerce’ recently but why has it taken on such added importance? ecommerce expert and Spryker CEO Alexander Graf explains
#POS

The Future View on Point of Sale

Published 02.09.21 by Miya Knights
As retailers look to encourage shoppers back into stores, Manhattan Associates Solutions Executive, Joe Kamara discusses future-fit technology options to deliver on heightened consumer expectations
#HybridRetail

Hybrid hopes

Published 12.07.21 by Retail Technology
What is hybrid retail and how can retailers navigate a new post-pandemic landscape? Lysa Campbell, CEO of Retail Marketing Group, explains
#Fraud

Turning the clock back on fraud

Published 09.07.21 by Retail Technology
How will companies be able to get fraud to return to pre-pandemic levels as we ease back into something more resembling normal? Rafael Lourenco, EVP at ClearSale, give his take
#RFID

RAIN to wash away post-COVID hangover?

Published 14.06.21 by Retail Technology
Normality is returning to shopping, but how should the traditional store be reimagined in a post lockdown world? Vincent Videlaine, Impinj director business development EMEA gives his view
#Fraud

Fighting fraud with tech

Published 27.05.21 by Ralf Gladis
The technological progress of retail has created a wealth of opportunities for criminals. From credit card fraud to the theft of passwords, they have had a field day for years at significant cost to retailers, and the customer. Ralf Gladis, CEO, Computop explains how to fight back with technology
#Loyalty

Buying loyalty

Published 21.05.21 by Retail Technology
Does buying customer loyalty software based on vendor comparisons deliver best value? Nick Chambers, Director at the customer engagement consultancy Mobile Loyalty Technologies provides his views.
#Dropship

Dropship-and-collect?

Published 14.05.21 by Retail Technology
In the last 12 months, the unprecedented rise in ecommerce sales saw many retailers turn to dropship. But what is next for dropship in an age of increasing click-and-collect? Virtualstock founder Ed Bradley explains all
#M&A

Merging success

Published 20.04.21 by Retail Technology
Mergers and acquisitions (M&A) in the retail space are big news at the moment but how do you ensure the tricky job of merging supply chains? Adrian Mangan, head of retail for P2 Consulting, provides some top tips
#ManhattanAssociates

Future Retail View: An Interview With Craig Summers

Published 25.02.21 by Miya Knights
After working with some of the biggest retailers for over three decades, Manhattan Associates’ Managing Director, UK and Ireland, reveals his top retail tech trends of 2021
#Fulfilment

‘SMALL’ COULD BE THE NEW ‘BIG’ FOR FULFILMENT

Published 16.02.21 by Manhattan Associates
Many grocers & retailers are struggling to turn a profit from online deliveries, so what is the answer? Help may be at hand in the form of micro-fulfilment centres says Manhattan Associates
#Delivery

Last touch, Lasting impact

Published 15.02.21 by Mike Hayers
COVID-19 has made ecommerce more important than ever for retailers but how do you make sure your ecommerce delivery keeps pace with change? Mike Hayers, UK Country Manager, ShipStation, explains
#Cookies

The third-party cookie is dead; long live appcommerce!

Published 29.01.21 by Poq Commerce
2020 was a tumultuous year for retailers to say the least. But mobile appcommerce provider, Poq, is looking ahead to the emerging digital tracking challenges
#Digital

A decade of digital disruption

Published 30.12.20 by Retail Technology
As 2020 comes to an end, how has technology helped evolve retail over the last 10 years? Mike Willoughby, CEO at PFS takes a look
#SupplyChain

Delivering in 2021

Published 29.12.20 by Retail Technology
2021 will be a year of hope for retail and the supply chain after the rigours of 2020. Alex MacPherson, director of solution consulting and account management, Manhattan Associates, outlines six predictions for the future of delivery and warehousing in 2021.
#AR

The COVID-19 legacy

Published 21.12.20 by Retail Technology
The COVID-19 pandemic has accelerated digital transformation but what effect will it have on the future of retail? Richard Roberts, VP UK & I and Northern Europe at Mitel takes a look
#Hackers

Christmas hackers

Published 29.11.20 by Retail Technology
We are now well into retail’s Golden Quarter and it’s plain to see retailers are throwing everything at it to kick start recovery. However, Radware’s Pascal Geenens, says hackers are lining up to do the same.
#Black Friday

Retailers adjust to deliver purely online Black Friday

Published 27.11.20 by Craig Summers
Craig Summers, Managing Director, Manhattan Associates, UK&I, highlights the importance of effective omnichannel technology capabilities in offering consumers a great online experience over this Black Friday and Cyber Monday weekend
#Christmas

Keeping the Christmas lights on

Published 15.11.20 by Tim Hay-Edie
A vaccine offers light at the end of the tunnel, but traditional retail is running out of matches fast. Virtualstock’s Tim Hay-Edie has some suggestions to keep the retail lights burning.
#Robots

Send in the Robots

Published 10.11.20 by Retail Technology
With COVID-19 highlighting the need to to cope with unexpected peaks and troughs in demand, is it time to turn to automaton more? Steve Richmond, director of logistics systems for Jungheinrich, explains why the age of the robot has arrived