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Consumers still frustrated by online shopping
Date:
14.09.17
| Section:
News
Consumers want AI in theme parks
Date:
08.06.17
| Section:
News
A new survey has revealed that 85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification
Retailers lack omnichannel consistency
Date:
22.09.16
| Section:
News
New research suggests damaging inconsistencies in the omnichannel shopping experience of customers
COOP Denmark launches mobile payments
Date:
06.09.16
| Section:
News
Danish grocery chain COOP is rolling out mobile electronic payments across its entire chain
STUDY: Olympic site operator updates IT
Date:
04.03.14
| Section:
News
The public authority managing leisure attractions in the Lee Valley is using new leisure management systems to enhance its customer service and experiences
Is the Clubcard dead as a loyalty scheme?
Date:
26.02.14
| Section:
Ask The Expert
Simon Towner, retail technology expert, questions whether the scheme, its format and its competitive value are costing Tesco more than it gains
West End retailers shy of store tech
Date:
24.10.13
| Section:
News
Study of Oxford Street and Regent Street retailers finds lukewarm use of technologies that can improve customer service and save potentially lost sales
Research quantifies threat of showrooming
Date:
17.09.13
| Section:
News
Queuing shoppers: gone in six minutes
Date:
13.09.13
| Section:
News
Paperchase flagship debuts mobile PoS
Date:
12.07.13
| Section:
News
Cards and stationery retailer to open flagship Glasgow store with mobile PoS for queue-busting support and improved service