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Urban Outfitters enhances global CX

Urban Outfitters enhances global CX

Wednesday August 21 2019

Fashion retailer Urban Outfitters is adopting new technology to optimise its global customer experience (CX) programme

Fowlers of Bristol revs up with new tech

Fowlers of Bristol revs up with new tech

Tuesday August 20 2019

Motorcycle and accessories retailer Fowlers of Bristol has selected a new tech partner to enhance its retail management systems

Macy’s turns to the cloud

Macy’s turns to the cloud

Monday August 19 2019

Iconic US department store Macy’s has moved its infrastructure to the cloud to improve their shopping experience

Terrys Fabrics unveils AR app

Terrys Fabrics unveils AR app

Friday August 16 2019

Fabric and blinds retailer Terrys Fabrics has released a new augmented reality (AR) app allowing consumers to see potential blinds in their home

DKNY offers voice-activated samples

Thursday August 15 2019

Fashion giant DKNY is partnering with a voice-activated trial and acquisition platform to offer samples

Funky Soap cleans up with optimisation

Wednesday August 14 2019

Sales at hair and skincare retailer Funky Soap Shop have risen by two-thirds after it optimised its web store

Co-op explains retail transformation plans

Tuesday August 13 2019

Convenience store chain Co-op has detailed the first stage of its Retail Business Transformation programme (RBT)

Twinings looking to refresh online sales

Monday August 12 2019

Tea brand Twinings is implementing new software to help drive sales through retailer websites

Amazon applies for flight exemptions for drones

Friday August 9 2019

Amazon’s plans for drone deliveries are not going away anytime soon and it has now asked US regulators to excuse it from some current flight rules

Nike acquires retail analytics firm

Thursday August 8 2019

Sportswear giant Nike has acquired retail predictive analytics and demand sensing firm Celect

Kobelli battles fakes with blockchain

Wednesday August 7 2019

Online diamond seller Kobelli is countering the problem of counterfeit goods with new blockchain technology

Skechers modernises POS

Tuesday August 6 2019

Footwear and lifestyle brand Skechers is implementing new POS technology as part of its modernisation