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Connectivity: the hidden backbone of retail innovation
Date:
20.10.25
| Section:
Ask The Expert
Startup specialist Daniel Groves argues that businesses must be prepared to embrace retail innovation to stay ahead and, in doing so, should not overlook the vital role connectivity has to play
Hobbycraft AI service upgrade fuels growth
Date:
25.07.25
| Section:
News
The UK arts and craft retailer talks to Miya Knights, Retail Technology Publisher, about unifying its customer communications channels to boost customer satisfaction and sales
Delivering peak communications for peak sales
Date:
14.11.23
| Section:
Ask The Expert
Personalised post-purchase communication can transform a one-time buyer into a loyal customer, explains Rory O’Connor, Founder and CEO of Scurri
Case Study: Virgin Media O2 supercharges engagement with employee app
Date:
08.11.23
| Section:
News
Virgin Media O2 is driving 98% engagement and four times more recognition, with 94% of all comms being read with training, comms and engagement tech
Lush cleans up with new comms
Date:
12.02.21
| Section:
News
Beauty and cleansing products retailer Lush Cosmetics has selected a new business communications provider
Free WiFi for Camden market
Date:
26.08.14
| Section:
News
Stables Market Camden offers free WiFi to visitors while accessing network data such as footfall mapping
PVH Corp. drives growth with IT transformation
Date:
03.07.14
| Section:
News
The owner of lifestyle brands Calvin Klein, Tommy Hilfiger and Speedo is revamping its European IT backbone
Fat Face introduces multichannel customer feedback programme
Date:
19.06.14
| Section:
News
The retailer's new customer feedback programme will capture the �voice of the customer� across all Fat Face channels
Hotter Shoes improves communications with MPLS
Date:
12.06.14
| Section:
News
The shoe retailer uses Multiprotocol Label Switching to speed up data transfers between stores and head office
Consumers receptive to beacon technology
Date:
24.04.14
| Section:
News
A new survey has found more mobile consumers would be willing to receive retailer messages via beacon technology than retailers may have first thought