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Mobile engagement helps retail overcome survey fatigue

Date: 11.04.14 | Section: Market Analysis
Mobile customer engagement expert Tony Busa questions why up to 80% of shoppers walk out of stores without making a purchase? Equally important, he asks how do you convert them?

Tech-empowered staff win at point of sale

Date: 31.03.14 | Section: Ask The Expert
People management expert John Berry discusses the impact technology is having on retailers' attempts to better inform staff and so improve levels of customer service

Retail IT provides giant leap for Menkind

Date: 25.02.14 | Section: News
Specialist gifting retailer adopts new store management system to increase administrative efficiency, collaboration and information gathering

Thomas Sabo invests in store traffic analytics

Date: 11.02.14 | Section: News
Retailer will use leading traffic counting solution to analyse global performance for greater insight into store performance and sales conversion rates

Container Store staff debut wearable tech

Date: 11.12.13 | Section: News
Nationwide deployment of new employee mobility SaaS service underway to provide insight for store management with productivity analytics using wearable enterprise device

Tesco trials ESLs and store staff app

Date: 05.12.13 | Section: News
UK supermarket automates shelf-edge labelling and introduces its first ever mobile app designed specifically for its store staff to run on its own hudl tablet

Channel Islands' Co-op adopts e-learning

Date: 04.12.13 | Section: News
Regional co-operative is to roll out online learning across its retail brands to provide staff with ongoing skills and competency training following a successful pilot

Thomas Sabo streamlines payroll and HR

Date: 13.11.13 | Section: News
Growing jeweller and retailer manages expansion now and into the future with integrated staff management software to automate processes and improve forecasting

Lack of staff training hampers loss prevention

Date: 09.10.13 | Section: News
Industry learns to pass on tips and tricks onto staff to help them better spot fraudsters from poacher turned gamekeeper

Managing seasonal retail recruitment spikes

Date: 05.09.13 | Section: Market Analysis
Retail expert Roger Greenway discusses how human resources can combat the paper storm of seasonal temporary employment applications