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Five ways to implement a seamless omnichannel experience
Date:
25.11.24
| Section:
Market Analysis
Startup growth specialist Daniel Groves explains how to meet today's shoppers' expectations of effortlessly moving between online and in-store shopping and enjoying the same level of convenience and personalisation no matter how they engage with a retail brand.
Liberty updates POS and CRM
Date:
04.04.24
| Section:
News
Iconic department store Liberty will deploy the latest versions of Aptos’ Store POS and CRM applications and migrate the software delivery from on-premises to SaaS
Wild West upgrades for growth
Date:
09.08.21
| Section:
News
Western boot brand Wild West has chosen a new platform to support its rapid growth
Skida upgrades to support growth
Date:
18.05.21
| Section:
News
Activewear brand Skida has selected a new scalable and extensible platform to support its rapid growth
Ocado using new integrated live chat software
Date:
19.11.18
| Section:
News
Online grocer Ocado is blazing a trail as one of the first companies trying out a new integrated social, live chat and CRM ecosystem
Making AI deliver
Date:
06.07.18
| Section:
Ask The Expert
How do retailers make sure artificial intelligence delivers real worth? By being harder on themselves and their technology suppliers argues Valter Andersson, technical solutions manager at Nosto
Connected commerce
Date:
19.06.18
| Section:
Ask The Expert
With connected shoppers demanding ever more connected experiences in store, how can retailers optimise physical encounters with consumers? Digitally-empowered store associates are the answer says Tania Oakey, marketing director (retail) at Cegid
MyOptique sees bright future with new platform
Date:
09.05.18
| Section:
News
MyOptique Group � whose brands include Glasses Direct and Sunglasses Shop � has seen significant success with a new real-time personalisation platform
Paul Smith looking good with new retail software
Date:
02.05.18
| Section:
News
British fashion brand Paul Smith is looking to enhance customer understanding and improve performance reporting with new retail software
Gumtree sticks with CRM
Date:
31.05.17
| Section:
News
Classified sales platform Gumtree has announced a significant investment in its customer relationship management (CRM) strategy