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M&S embarks on new workforce management strategy

Date: 09.01.20 | Section: News
Marks & Spencer has begun a new technology-driven workforce management strategy with its more than 80,000 employees

M&S developing omnichannel payment experience

Date: 01.10.19 | Section: News
Marks & Spencer is developing a true omnichannel payment experience for its customers in the UK

M&S looks to new gift card programme

Date: 26.09.19 | Section: News
Marks & Spencer is launching a new gift card programme to enhance its goal of delivering a customer-centred approach in all areas of business

Retailers go vegan with browser extension

Date: 17.05.19 | Section: News

Leading the way

Date: 22.03.19 | Section: Ask The Expert

M&S turns to workforce planning software

Date: 09.11.18 | Section: News
Marks & Spencer is to implement new workforce management software after a successful proof of concept

M&S boosts countrywide customer communication

Date: 16.08.18 | Section: News
Marks & Spencer is turning to a new cloud-based system for communicating with its customers

M&S simplifies Simply Food returns

Date: 07.08.18 | Section: News
Marks & Spencer has made it easier to make online returns across its Simply Food stores with new software

CASE STUDY: M&S connects touch points to grow revenue

Date: 12.07.18 | Section: News
Marks & Spencer (M&S) has transformed service and grown revenue by integrating every customer touchpoint

Clicks to save bricks in 2018

Date: 25.01.18 | Section: Ask The Expert
Is 2018 the year that retailers still not making the most of mobile have to finally come up to scratch? Judopay CEO Ryan Farley thinks so