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Sam’s Club launches self-service recycling units

Date: 30.05.23 | Section: News
US discount retailer Sam’s Club’s has launched self-service recycling units in the Northwest Arkansas area

Future Retail View: Activating Omni POS in stores

Date: 16.09.22 | Section: Ask The Expert
Retail Technology speaks to Craig Summers, Manhattan Associates’ UK and Ireland managing director, to find out how point of sale can offer an omnichannel customer experience in physical stores

Survey: Customers frustrated by self-service technology

Date: 07.07.14 | Section: News
Human interaction is still key to getting customer service right, according to recent research into the use of self-service machines in the UK

MoneyGram and 7-Eleven extend Australian agreement

Date: 04.07.14 | Section: News
The deal allows customers to send and receive funds around the clock at over 530 7-Eleven stores in Australia

Lloyds updates cash machine technology

Date: 17.04.14 | Section: News
Improved banking experience for UK consumers with new ATMs featuring voice guidance technology and first contactless card capability

EuroShop exhibits omnichannel IT

Date: 19.02.14 | Section: News
IT companies at European trade fair are embracing the concept of omnichannel retailing, aligning their latest innovations with single views of customers and product, writes Miya Knights

Glossybox optimises global customer service

Date: 12.02.14 | Section: News
The online beauty retailer partners over new customer contact centre systems in Europe, with plans to expand into China, Japan, Korea and the US

Henry’s Café Bar goes mobile

Date: 07.02.14 | Section: News
Flagship Covent Garden venue offers at-seat ordering and payment via QikServe app as firm seeks to engage and build loyalty with consumers

Morrisons specs up UK lab store

Date: 15.01.14 | Section: News

House of Fraser queues up new tech

Date: 18.11.13 | Section: News
New virtual queue management technology trial is enabling customers to escape the queue for House of Fraser's Buy & Collect counter