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Tag Search

Case Study: Virgin Media O2 supercharges engagement with employee app

Virgin Media O2 is driving 98% engagement and four times more recognition, with 94% of all comms being read with training, comms and engagement tech

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Marston’s orders training app

Brewer and pub chain Marston’s is rolling out a digital training app to mark pubs reopening

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Westbridge Furniture Designs does cloud

Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat

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Retailers set to boost technology spend, report reveals

The UK's top 60 retailers look set to spend more on technology in the coming year, with web and mobile sites and new IT systems top of their three priorities

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Surveys issue PCI warning to UK firms

New research has found merchants fail to maintain security standards, while UK companies in particular lag behind their US counterparts in terms of cyber readiness

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Hobbycraft gathers customer feedback

Europe's largest arts and crafts retailer partners to deliver a nationwide customer feedback programme in support of a training and recruitment drive

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GS1 programme certifies first supplier

Tesco supplier collaborates with GS1 UK to achieve supply chain standards certification programme first and to improve supply chain operations

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Thomas Sabo invests in store traffic analytics

Retailer will use leading traffic counting solution to analyse global performance for greater insight into store performance and sales conversion rates

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INTERSPORT UK agrees new EPoS deal

INTERSPORT UK stores specify best-of-breed systems to suit retail model and enable improved customer service and stock visibility, while retaining independence and individuality

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Channel Islands' Co-op adopts e-learning

Regional co-operative is to roll out online learning across its retail brands to provide staff with ongoing skills and competency training following a successful pilot

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