Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Articles tagged #CUSTOMER

Found 99 matching articles. Showing page 2 of 9.

#Transactis

E-retailers ignore false ‘lost goods’ claims

Published 22.04.13 by Retail Technology
New research finds most online retailers see fraud associated with ‘goods lost in transit’ as threat but don’t have strategy to deal with problem
#North Face

The North Face offers experiential rewards

Published 23.04.13 by Retail Technology
VIPeak aims to give outdoor clothing brand’s customers rewards beyond the shopping experience to increase levels of engagement and insight
#Delivery

SURVEY: 21% of retailers’ deliveries fail

Published 29.04.13 by Retail Technology
Industry poll reveals each delivery or appointment failure costs £151, while 43% say ‘lack of notification about delays’ are a problem
#Richer Sounds

Richer Sounds enriches online customer experience

Published 26.04.13 by Retail Technology
Multichannel retailer updates customer experience offered online using web analytics information to refine proposition and boost satisfaction and sales
#Fenwick

Fenwick launches free instore Wi-Fi

Published 16.05.13 by Retail Technology
Department store retailer signs up with BT to offer shoppers wireless internet access across its estate as part of its plans to boost customer service
#DFS

DFS factory goes live with new ERP

Published 24.05.13 by Retail Technology
The sofa manufacturer and retailer introduces new software to streamline and manage output from its manufacturing sites
#DooH

Signage show covers social media to location

Published 23.05.13 by Retail Technology
Upcoming European Sign Expo event gears up to look at signage and the developing role it has to play in visual communications from every angle
#Kenco

Kenco builds on digital coupon campaign

Published 23.05.13 by Retail Technology
Coffee maker boosts product trial for ‘Millicano’ with web-based digital coupon campaign designed to build brand loyalty in a secure and controlled manner
#Sockshop

STUDY: SockShop enhances online experience

Published 31.05.13 by Retail Technology
Dynamic user-journey monitoring improves speed and overall online journey to boost sales and multichannel offering for the specialist retailer of socks and hosiery
#Order

Social media study reveals best practice

Published 18.06.13 by Retail Technology
Research into how online order confirmation pages are used to increase sales and customer engagement reveals retailers are missing out
#Bassbuds

Bassbuds increases social media buzz

Published 21.06.13 by Retail Technology
Online retailer boosts customer engagement and conversions with new social marketing platform, with a 5-10% monthly increase in sales
#Order

Amazon tops post-purchase social stakes

Published 13.06.13 by Retail Technology
Owned it’s study reveals only 7% encourage social sharing, 13% display social media elements prominently and 30% offered immediate incentives