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Articles tagged #CUSTOMER

Found 99 matching articles. Showing page 4 of 9.

#Event

Customer experience provides event focus

Published 26.09.13 by Retail Technology
Retailers to learn how to lead the pack and maximise customer experience from industry experts at upcoming e-commerce conference
#Mobile

Mobile IT strategies: be careful what you wish for

Published 09.10.13 by Retail Technology
Industry expert Graham Opie discusses how retailers' mobile IT strategy and execution stacks up compared to other industries for enhancing business efficiency as well as customer propositions
#Tesco

UK consumers sign up to customer loyalty

Published 25.09.13 by Retail Technology
When it comes to customer loyalty programmes, UK consumers sign up as research finds Tesco, Boots, M&S and Sainsbury’s gain real consumer engagement through their programmes
#West End

West End retailers shy of store tech

Published 24.10.13 by Retail Technology
Study of Oxford Street and Regent Street retailers finds lukewarm use of technologies that can improve customer service and save potentially lost sales
#Scotmid

Scotmid introduces self-checkout instore

Published 30.10.13 by Retail Technology
Community convenience store retailer seeks to increase products availability and move staff onto shopfloor using new customer self-checkout systems
#Schuh

Schuh aims to increase website sales

Published 15.11.10 by Retail Technology
Shoe retailer takes on new software to re-engage with lost e-commerce customers in real time
#Cath Kidston

Cath Kidston builds customer community

Published 26.11.10 by Retail Technology
Introduces social commerce application to bring customer ratings and reviews to e-commerce site
#Customer

2014 – A year for rebuilding trust

Published 08.01.14 by Retail Technology
Customer service expert calls on organisations to recognise how technology is empowering consumers and most effective when increasing service levels and convenience
#Big Data

Can Big Data really boost store growth?

Published 23.01.14 by Retail Technology
Customer insight expert Paul Alexander examines the concept of ‘Big Data’ and the benefits it potentially could offer to retailers wanting to drive more store-based sales
#Customer service

Survey: Poor multichannel service costs custom

Published 30.01.14 by Retail Technology
Consumers express frustration when the service they receive does not take account of previous contact through another channel
#Craghoppers

Craghoppers boosts marketing Vision

Published 17.02.11 by Retail Technology
Database marketing firm to provide desktop solution for insight on Craghoppers and Bear Grylls customers
#Customer

2014: The year of innovative customer service

Published 21.03.14 by Retail Technology
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014